Last Updated: September 12, 2025

Store: Pawlysh Grooming

Contact: support@pawlysh.com

At Pawlysh Grooming, we work hard to get your order to you as quickly as possible. All orders ship from British Columbia, Canada, with tracking included so you can follow your package every step of the way.

1) Processing Time

We ship all orders within 1 business day of purchase.

2) Delivery Times

• Local (Lower Mainland, BC): Next-day delivery is available — most local orders arrive within 1–2 days.
• Western Canada (outside Lower Mainland): Expect 2–4 business days via Canada Post.
• Eastern Canada (e.g., Newfoundland): Shipping from BC typically takes 5–7 business days.
• USA Orders: Delivery times vary by region, but most shipments arrive within 4–8 business days.

3) Tracking

All orders include tracking information, which will be emailed to you once your package has shipped.

4) Shipping Rates

Shipping rates are calculated at checkout based on your delivery address and order size. Free shipping promotions will be clearly displayed when available.

5) Incorrect Address & Undeliverable Packages

Please double-check your shipping address at checkout. We are not responsible for delays or lost shipments due to incorrect addresses. If a package is returned to us, we will contact you to arrange reshipment (additional shipping fees may apply).

6) Questions?

If you have any questions about shipping, please reach out to us at support@pawlysh.com.