POLICY
Privacy Policy
Last Updated: September 12, 2025
Store: Pawlysh Grooming
Contact: support@pawlysh.com
Pawlysh Grooming ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you visit or make purchases from pawlysh.com.
1) Information We Collect
- Personal Information You Provide: Name, email address, shipping and billing address, phone number, payment details (processed securely via third-party providers), and order history.
- Automatically Collected Data: Device, browser, IP address, location, pages viewed, session time, referring/exit pages, and tracking via cookies or similar technologies.
- Communications: Any messages you send us, including support inquiries, feedback, or reviews.
2) How We Use Your Information
We use your personal information to:
- Process and fulfill your orders and send confirmations and updates.
- Communicate with you regarding support, updates, or promotional offers (with opt-out available at any time).
- Improve our website, products, and services, and personalize your experience.
- Prevent fraud and improve security.
- Comply with legal obligations.
3) Sharing Your Information
We may share your data with:
- Service Providers: e.g., payment processors, shipping carriers, email platforms—only as needed to fulfill their services.
- Legal Authorities: When required by law or to protect rights, property, or safety.
We do not sell your personal data to third parties.
4) Cookies & Tracking Technologies
We and our service providers use cookies, web beacons, and similar technologies to enhance your experience, analyze traffic, and support marketing efforts. You can control or disable cookies via your browser settings; note, some features may not work properly if cookies are disabled.
5) Your Rights
Depending on your location, you may have the right to:
- Access, correct, update, or request deletion of your personal data.
- Opt out of marketing communications.
- Restrict or object to certain processing of your data.
To exercise these rights, contact us at support@pawlysh.com.
6) Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined here or as required by law. When data is no longer needed, we will securely delete or anonymize it.
7) International Data Transfers
As our store is based in Canada, your information may be transferred to and processed in Canada or other countries. Your privacy will remain protected under applicable laws.
8) Security
We implement reasonable security measures (e.g., SSL encryption) to protect your personal information. However, note that no transmission over the internet is 100% secure.
9) Children’s Privacy
We do not knowingly collect personal data from anyone under 16 years of age. If you are under 16, please do not submit personal information. Contact us if you believe we have collected child data, and we will delete it promptly.
10) Changes to This Policy
We may update this policy occasionally. We’ll post changes here with an updated date. Continued use of the site signifies acceptance of those changes.
11) Contact Us
If you have questions about this policy or your data, please contact us at: support@pawlysh.com